Anydesk Personal



ID, Alias and License Key The ID represents a unique number to identify a specific client in the AnyDesk network. The Alias is shaped like a mail address consisting of name and namespace. By default, users get an Alias in the public namespace '@ad' representing AnyDesk.

  • First things first: AnyDesk is free for private use. So if a family member needs help setting up their PC, you can comfortably help them from home and you don’t have to pay a cent. Not only that, but you don’t have to sign up for anything, and you barely need any space on your PC. Simply download the 3MB file and get going!
  • You can rename your AnyDesk address (e.g. 123 456 789) to an available alias in the @AD domain (example. The namespace option allows you to specify an individual namespace available only to you, e.g.
  • If you would like to try similar apps either for your own personal use without shelling out some money, then AnyDesk is the perfect program for you! It is a free, lightweight remote access application that can help you access various files and documents on any device across multiple locations.
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Fast and reliable
Full set of business features

per month & user**
  • Mobile device support (Android & iOS)
  • Managed Devices (Unattended Access)3000
  • Commercial / Business Use allowance
  • # of simultaneous sessions outgoing (per user): 1
  • # of simultaneous sessions incoming (per user): Unlimited
  • Remote Control
  • Dynamic Side Switch
  • Remote Restart
  • Remote Printing
  • TCP-Tunneling
  • Wake-on-Lan
  • Custom Alias
  • Namespace Option
  • Custom Client(Basic)
  • Custom Branding (Basic)
  • REST API (Basic)
  • Address Book
  • Sessions Recording
  • Session Logging
  • Help Center
  • Personal Tech Support
  • Customer Success Manager Basic
  • Two-Factor Authentication
  • Permission Management
  • Privacy Mode
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Highest security standards
Full customization and integration
On-Premises ready

  • Mobile device support (Android & iOS)
  • Managed Devices (Unattended Access)Unlimited
  • Commercial / Business Use allowance
  • # of simultaneous sessions outgoing (per user): Unlimited
  • # of simultaneous sessions incoming (per user): Unlimited
  • Remote Control
  • Dynamic Side Switch
  • Remote Restart
  • Remote Printing
  • TCP-Tunneling
  • Wake-on-Lan
  • Custom Alias
  • Namespace Option
  • Custom Client(Advanced)
  • Custom Branding (Advanced)
  • REST API (Advanced)
  • Address Book
  • Sessions Recording
  • Session Logging
  • Command Line Interface
  • Group Policies
  • Deployment Options via MSI package
  • Help Center
  • Personal Tech Support
  • Customer Success Manager (Advanced)
  • Two-Factor Authentication
  • Permission Management
  • Privacy Mode
  • AnyDesk On-Premises Option
Learn more
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Enterprise
Unlimited
Free Trial
Enterprise
Advanced
Advanced
Advanced
Free Trial
Enterprise
Advanced
Anydesk
Free Trial
Enterprise
** user = the initiator of a session

Currently, we only offer subscriptions on an annual basis and we only offer annual billings.

No, your subscription will be automatically renewed if you do not cancel it beforehand.

We accept payments via Visa, Mastercard, American Express, JCB, and PayPal. Bank transfers are only accepted for DACH.

Anydesk Personal Use

If you want to start remote access, you need a valid license assigned to the respective account , e.g. via your own AnyDesk address or alias. By user, the initiator of a session is meant.

With each paid license, devices can be registered according to the size of the license. A user can, for example, log in and start sessions on up to 3 devices in parallel.

You can rename your AnyDesk address (e.g. 123 456 789) to an available alias in the @AD domain (example. My.Name@AD). The namespace option allows you to specify an individual namespace available only to you, e.g. My.Name@CompanyName.

Unattended Access allows you to access a remote device without anyone having to be active or accept a session request on that. Instead you need to enter a password and are then connected to the remote device. You can read more about this in our help center:

https://support.anydesk.com/Unattended_Access

Licensing is done by the initiator of a session, i.e. the host.


ID & Alias

Choosing the Alias via context menu by right-clicking the ID.

Each AnyDesk has a unique numerical ID to identify in the AnyDesk network. A readable Alias can be assigned to that ID. Both represent an address to the device.

Note: An Alias is structured by name and namespace: name@namespace' E.g. computer@ad. The public namespace is '@ad' referring to AnyDesk. All Users with a free license have to use this namespace. Free Users with AnyDesk portable (not installed), only have an ID. No Alias can be assigned.

The allowed characters are: numbers 0-9, letters a-z, A-Z, and symbols: minus(-), dot(.), and underscore(_). All other characters are forbidden and regarded as invalid.


Individual Namespaces

Customers with a Professional or Power License have the option to additionally acquire their own individual namespace (you@yourcompany). This allows for the ability to change the aliases that are registered to this namespace without any limit.
Also, you can use your namespace when setting up your client’s Access Control List.
In order to purchase your own namespace, please reach out to our Sales Team or upgrade your license by yourself on MyAnyDesk Portal by clicking the 'Upgrade!' button.


Specify Alias by name and namespace. (free-users choose @ad)

Assign or Change the Alias

Free license: Users with a free-license set the alias once. The alias will be bound to the corresponding ID and cannot be altered or reassigned.

Lite / Professional / Power license with a public namespace (you@ad): Users can change a chosen alias up to three times on [my.anydesk.com], always depending on whether this public alias is not yet taken by any other user in the AnyDesk network. The alias can be changed but not reassigned.

Professional / Power license with an individual namespace (you@yourcompany): Users can change or reassign the alias for all clients on [my.anydesk.com] without limit.

Anydesk Personal

Anydesk For Windows 10

Enterprise: With an individual or public namespace (you@yourcompany or you@ad) users can change or reassign the alias for all clients on [my.anydesk.com]. They are not limited in how often they change it or which aliases to choose, even with the public namespace, as they are working within their own private network.

For all licenses: ID and alias are stored in the configuration file service.conf.If the configuration files get lost by any means, the ID and Alias will be lost. If the configuration file is not manually restored, this action cannot be undone. (See 'Backup & Restore Settings and ID' below.)

Backup & Restore Settings and ID

Warning: If the configuration files get lost by any means, the ID and Alias will be lost.If the configuration file is not manually restored, this action cannot be undone.

Some cases require you to backup the ID. In case you have a new device to use AnyDesk with, copy the configuration files in order to use the ID on the new system. The directory of the configuration files depends on whether you have installed AnyDesk or run it portable. The ID is stored in the service.conf.Uninstallation will not touch or delete your ID or configuration files, except explicitly requested in the uninstallation menu.


To backup your identity, save the service.conf' in a secure location. This enables you to retrieve your Identity in case of data loss. To secure settings and recent session list with it, copy the entire folder:

Windows 7 and laterPortable:%appdata%AnyDesk
Installed:%programdata%AnyDesk
Windows XP/Server 2003Portable:%appdata%AnyDesk
Installed:%AllUsersProfile%AnyDesk
macOSlocal user:~/.anydesk/service.conf
service (default):/etc/anydesk/service.conf
Linuxlocal user:~/.anydesk/service.conf
service (default):/etc/anydesk/service.conf
Before Android 7.0 and AnyDesk 5.3.4Default:root/data/data/com.anydesk.anydeskandroid/files/.anydesk/service.conf
Since Android 7.0 and AnyDesk 5.3.4Credential encrypted storage (CE):root/data/user/0/com.anydesk.anydeskandroid/files/.anydesk/service.conf
Device encrypted storage (DE):root/data/user_de/0/com.anydesk.anydeskandroid/files/.anydesk/service.conf
Note: On Android, your device needs to be rooted to restore the service.conf file in the appropriate folder.

Cloned operating system - ISO

Note: Cloned operating systems with AnyDesk preinstalled have the same ID, which makes it impossible to connect to both of them.

Anydesk Personal Use Free

Delete the service.conf on one of these systems and restart AnyDesk to get a new ID. In this way, both machines will have a unique ID.Hence both devices can be connected to. Use this technique to deploy/rollout images of your OS with AnyDesk pre-installed:

Anydesk Personalisieren

  1. Create an OS installation.
  2. Install AnyDesk.
  3. Exit AnyDesk completely.
  4. Delete the service.conf file in %programdata%AnyDesk.
  5. Create the image for rollout/deployment.